What is a crm system?
CRM - Customer Relationship Management (customer relationship management) is a software for quick and effective interaction with potential buyers, increasing the number of sales and facilitating business.
Who needs the crm systems development?
The system will be useful for companies that are interested in building long-term relationships with customers and if they have a sales department. At the same time, communication takes place through phone calls, text messages, and meetings, which must be organized in advance.
Turnkey crm development: what are the advantages?
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Easier sales management. Automation of processes is a guarantee that buyers will receive a quality product in a timely manner. Automatic creation of accompanying documents and control over the flow of messages allows companies to prevent gaps in work.
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Marketing management. The instrument can build a marketing strategy through automatic market research, data analysis, definition of the target audience, their pains and needs. The system provides an opportunity to view charts and graphs that show sales performance.
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Increasing the number of new clients. When the customer buys a good, he wants quick and high-quality service. The development of an own crm will help to establish communication, place orders easily and meet the needs.
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Maintaining customer loyalty. The system creates a personal card for each buyer who buys goods from the company. It contains contacts, information about the client (his preferences and needs), previous letters and calls, documents, order history. This allows you to quickly serve the customer during further work with him.
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Integration with other services. The system integrates with the phone, social networks, and e-mail. It increases the efficiency of interaction with customers.
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Facilitating the work of sales managers, marketers and accountants. All processes are automated, there is no need for manual data entry, which also minimizes errors.
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High competitiveness. Increasing customer loyalty, effective sales and a competent marketing strategy are the determining factors in the market.
Development of crm system price
Galaxy IT will create a system at a favorable price.
Why should you order a crm system from the Galaxy IT studio?
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High quality work. The specialists of our team have knowledge in the field of programming, use modern equipment and powerful programs.
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Meet deadlines. We appreciate the reputation of the company and customers, so we create websites promptly.
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Good price. Galaxy IT offers services at a fair price.
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We work for the result. The main goal is to satisfy the needs of customers.
Let's develop business together!
Maybe will be interesting:
Selling through physical points (shops) is becoming more difficult - incomes are gradually declining, and business owners are gradually moving to online sales
1. At first, it is very convenient because you have no local restrictions: with the help of the web-site, you can sell your services or goods everywhere and everyone, and according to the info that Internet is now used by approximately 72% of the population (23 million of people) - it can be very profitable.
2. The second point that the local business is convenient as you can track your sales and statistics without any difficulties: all you need to do - just to go to the admin panel of the web-site, or use connected to the web-site Google Google analytics service which does everything for you.
It doesn't matter if you own a big business or a small one, but the presence of the web-site in many companies today is practically the face of the company by itself, that’s why the development of custom web-site and promotion of them in Khmelnytsky (as well as throughout Ukraine, Europe or Worldwide) are becoming popular services.
We clearly understand that there are an unlimited number of IT companies: large or small, expensive or cheap, that provide development, design and promotion services in both Khmelnytsky region and throughout Ukraine. That’s why You, as future customers of our company, have a question: "so why should I apply to Galaxy IT?".
At first, we have been working in web-site development market for more than 5 years, also we’ve been engaging in SEO-promotion of sites for two years from those five ones,
The second indicator of quality is our clients
From the very beginning of our work, we have set the goal for ourselves to work with foreign clients. That’s why, for almost all those 5 years we have been working with many foreign companies and clients who have given us a lot of experience and positive feedbacks from each one.
We are all just human beings…
Not everything goes smoothly. Unfortunately, while developing different complexity tasks, different unpleasant situations can take place. Somewhere there can be misunderstanding with the client, somewhere there can be made a mistake from our side, but, again - we are all just humans. Therefore, all mistakes that are made by us are always being fixed in time and we never leave bad impression of us to our client.
Our team
Unfortunately, most IT companies, large or even small, have a huge "staff turnover". It is connected with non-professionals, or with the inability to pay decent salaries for worthy professionals.
In our company, for a year and a half, the whole team remains the same. We have found professionals who has been working very hard, first of all for clients’ needs, without sparing experience for almost 5 years.
Experience gained
As it is mentioned above, we mainly work with foreign clients, but at the same time we allow for the possibility to share our experience of development and promotion with regional partners
That’s why our team has decided to provide these services also to local clients, organizations or companies, which are located in our Khmelnytsky hometown
Some of them has already visited our company and even used our services and remained satisfied